Privacy Policy

Effective Date: July 5, 2026

At our store, your privacy is just as important to us as providing an exceptional luxury fragrance experience. This Privacy Policy outlines exactly how we collect, use, protect, and share your personal data when you use our website, place an order for delivery from Dubai to Tashkent, or interact with our Telegram customer support bots.

1. Information We Collect

We only collect the minimum amount of personal data required to process your international orders, verify payments, and handle cross-border logistics.

A. Information You Provide Directly

Account & Profile Data: Your name, email address, and phone number.
Order & Delivery Information: Your exact shipping address in Tashkent (or other regions in Uzbekistan), full recipient name, and passport details if strictly required by local customs authorities for international package clearance.
Customer Support Interactions: Messages, screenshots, or receipts you send us via email or our official Telegram support.

2. How We Use Your Data

We do not sell, rent, or trade your personal data to third parties. We use your data strictly for the following purposes:

Fulfilling Orders: Processing payments, preparing shipping labels in Dubai, and passing delivery data to international air carriers and local courier networks in Tashkent.
Customer Communication: Sending you real-time tracking links, order confirmations, and answering support queries via SMS or Telegram.
Security & Fraud Prevention: Protecting our website from malicious activity, unauthorized access, and payment fraud.

3. How Data is Shared Globally (Dubai to Tashkent)

Because your order originates in the United Arab Emirates and is delivered to Uzbekistan, your data must securely cross international borders. We share your data only with trusted partners essential to our supply chain:

Logistics & Couriers: International air freight carriers based in Dubai and local last-mile courier services operating inside Tashkent to deliver your package to your doorstep.
Payment Gateways: Secure third-party payment processors handling Uzcard, Humo, Visa, and Mastercard transactions. We do not store your raw credit or debit card details on our servers.
Legal Authorities: Only if required by law, such as sharing import documentation with customs officials to clear your package.

4. Data Security & Storage

We take data security seriously and implement industry-standard protocols to protect your information:

All data transmitted between your browser and our website is fully encrypted using SSL/TLS technology.
We regularly audit our backend infrastructure to ensure user data is protected against unauthorized access, loss, or alteration.
We only store your personal information for as long as necessary to fulfill your orders, manage your account, or satisfy legal tax and accounting requirements.

5. Your Rights Regarding Your Data

You retain full ownership and control over your personal data. You have the right to:

Access & Export: Request a copy of all the personal data we hold about you.
Deletion ("Right to be Forgotten"): Request that we completely delete your account and personal history from our active databases, provided there are no active, unfulfilled shipments or outstanding legal obligations.
Opt-Out: Stop receiving promotional emails or updates from us at any time by clicking the "Unsubscribe" link.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in international shipping laws, regional customs regulations in Uzbekistan, or website updates. Any updates will be posted directly on this page with a revised "Effective Date."